Privacy Policy

At HOTA Digital, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and services. By accessing or using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect the following types of information to provide our services and improve your experience.

1.1 Personal Information

When you contact us, request a quote, purchase a service, or otherwise interact with us, we may collect information such as:

Name
Email address
Phone number
Billing address
Business or company information
Project details and communications
Payment-related information processed securely by third-party payment providers

HOTA Digital does not directly store complete payment card details.

1.2 Non-Personal Information

We may automatically collect technical and usage information that does not directly identify you, including:

Browser type and version
Device type and operating system
IP address
Referring website
Pages visited and time spent on the website
General website interaction and performance data

1.3 Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience. These technologies help us:

Remember user preferences
Understand how visitors use our website
Monitor website performance
Improve functionality and security
Measure the effectiveness of marketing activities

You can disable or manage cookies through your browser settings. However, disabling certain cookies may affect some website features.

2. How We Use Your Information

We may use collected information for the following purposes.

2.1 Providing Services

Responding to inquiries and quote requests
Delivering requested services
Managing client projects and communications
Processing transactions through third-party payment providers
Providing technical support
Sending service-related notices and updates

2.2 Improving Our Website

Analyzing website usage and visitor behavior
Improving website content, functionality, and user experience
Monitoring website performance
Identifying and resolving technical issues

2.3 Marketing and Communications

With your consent where required, we may use your information to:

Send newsletters, promotions, and business updates
Inform you about relevant services
Notify you of changes to our services or policies

You may unsubscribe from marketing communications at any time.

2.4 Legal, Security, and Compliance Purposes

We may use your information to:

Detect and prevent fraud, abuse, and security incidents
Enforce our agreements and policies
Protect our legal rights and business interests
Comply with applicable laws, regulations, and lawful requests from authorities

3. How We Share Your Information

HOTA Digital does not sell your personal information. We may share limited information in the following circumstances.

3.1 Service Providers

We may share information with trusted providers that help us operate our business, including providers used to:

Process payments
Host and maintain our website
Store business and project information
Deliver email communications
Provide website analytics
Support security and fraud prevention

These providers receive only the information reasonably necessary to perform their services and are subject to their own privacy and security obligations.

3.2 Legal Requirements

We may disclose information when required by law, regulation, court order, or other valid legal process. We may also disclose information when reasonably necessary to protect HOTA Digital, our clients, website users, or the public.

3.3 Business Transfers

If HOTA Digital is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, relevant information may be transferred as part of that transaction, subject to applicable law.

4. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These measures may include:

SSL encryption for information transmitted through our website
Restricted access to business and customer information
Secure hosting infrastructure
Firewalls and security monitoring
Software updates and routine maintenance
Reputable third-party payment processors

No method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

5.1 Access and Correction

You may request access to the personal information we maintain about you and ask us to correct inaccurate or incomplete information.

5.2 Marketing Preferences

You may unsubscribe from marketing emails by using the “Unsubscribe” link included in those communications or by contacting us directly.

5.3 Data Deletion

You may request the deletion of your personal information. We may retain certain information when required for legal, security, accounting, dispute-resolution, or legitimate business purposes.

5.4 Additional Rights

Where applicable, you may also have the right to:

Restrict or object to certain processing
Request a portable copy of your information
Withdraw previously provided consent
Submit a complaint to an appropriate data protection authority

To exercise your privacy rights, please contact us using the details provided on our website. We may need to verify your identity before completing a request.

6. Third-Party Links

Our website may contain links to third-party websites or services. HOTA Digital does not control and is not responsible for the privacy practices, security, or content of those external websites. We recommend reviewing their privacy policies before providing personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, resolve disputes, maintain appropriate business records, and comply with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete it.

9. Updates to This Privacy Policy

HOTA Digital may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal obligations.

Any updated version will be posted on this page. We encourage you to review this policy periodically to remain informed about how we handle personal information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how HOTA Digital handles your information, please contact us using the contact information provided on our website.

Thank you for trusting HOTA Digital. We are committed to handling your information responsibly and with care.